02920 099780

about Us

At Letability, we have set out to be the best Letting Agency that we can – the sort that you’d be proud to take home to Mum.

But we wanted to go further – much further.

We wanted to do the things – those little extra touches – that you’d notice and make you proud to have chosen Letability as your letting agency.

When you take a look around our website, read our brochures or speak with us, you’ll appreciate that some of our ideas are pretty revolutionary. That’s because we have ‘ripped up the old Letting Agency Manual’ (if you can believe there ever was one?) and started again.

At the outset, we approached this business by asking, given an ideal world, what would great tenants want from their letting agency? And from that came Letability.

So, forget about any bad experiences you may have had in the past – Letability is refreshingly different.

Letability believes that the relationship between yourself, your landlord and ourselves should be a partnership. And a mutually beneficial one at that.

So, when you choose to partner with Letability, not only will we bring added value to our relationship, you can rely on us to do a great job and to make your life easier – not just for now, but for the long term. 

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Our Background

Letability was founded in 2019 by Craig Balchin, a member of the Association of Residential Letting Agents (ARLA).

Craig is passionate about excellent customer service and a competitive, honest and transparent product offering. His theory is that if we treat you well, you’ll use us again – and recommend our service to your friends and colleagues.

That way, we all win!

Based in Cardiff, Letability offers a ‘fully managed’ residential lettings service throughout Cardiff and South East Wales.

Letability is growing fast so if you would like us to contact you when we move into your area, please let us know.

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the future is Here

Letability’s business is about partnering residential landlords and their tenants to achieve a long term, profitable outcome for all.

By offering a range of innovative services, fair prices, a professional skill-set, honesty, integrity and a ‘couldn’t care more’ attitude, landlords and tenants will look to retain Letability to manage their property needs both now, and into the future.

If you care about the home you live in, then you’ll certainly care about who manages it. 

Great tenants want great landlords. Great landlords want great tenants. And at Letability, we’ll work our little socks off to make sure it happens for you.

You have our word!

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The Next Step....

If, after taking a look around our website, you like the look of Letability, like its ideas and like its values, then hopefully only one question still remains:

‘Can Letability really deliver?’

Of course, we would answer a big ‘YES’ to that one wouldn’t we? And you wouldn’t expect anything different would you?

But we all know that the proof of the pudding – as the saying goes – is in the eating. 

So give us a call. Let’s have a chat and let’s get to know each other. You will find us refreshingly open and pleasingly different – committed to ensuring that for you, the search really is over.

To get in touch, either call 02920 099780, send an email to [email protected] or complete our contact form

We look forward to hearing from you.

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