About Us

At Letability, we know you want your property investment to be a success. But in order to do that, you need to work with a Letting Agency that won’t rip you off.

The problem is, finding one is easier said than done – and that doesn’t fill you with confidence, does it?

At Letability, we believe you shouldn’t have to settle for second best. We understand the challenges you face and that is why our whole ethos has been developed to support both you and your tenant. 

We work with you, hand in hand to achieve a mutually beneficial partnership – one where we can all succeed

But don’t just take our word for it – here’s what Francesca K had to say:

“Nothing was too much trouble and it felt good to have a professional by my side – the last thing I needed was a ‘one size fits all’ agent. I am now recommending Letability to friends and family!”

It’s time to make the change for the better…

            1. Schedule a Call – click the button to be taken to the diary
            2. Let’s chat or meet up – we can meet in person or online
            3. Get clarity and inspiration – you’ll learn that there really is a better way

With Letability, you’ll stop worrying if your investment is being looked after properly and instead, be confident that you’ve made the right choice.

Letability, the Letting Agency you’d be proud to take home to Mum!

This is the Letability Favicon

It's time to make the change for the better...

1. Schedule a Call

2. Let's chat or meet up

3. Get clarity and inspiration

This is the Letability Favicon

Our Background

Letability was founded in 2019 by Craig Balchin, a member of the Association of Residential Letting Agents (ARLA).

Craig is passionate about excellent customer service and a competitive, honest and transparent product offering. His theory is that if we treat you well, you’ll use us again… and recommend our service to your friends and business contacts.

That way, we all win!

Based in Cardiff, Letability offers a ‘fully managed’ residential lettings service throughout Cardiff and South East Wales.

Letability is growing fast so if you would like us to contact you when we move into your area, please let us know.

Letability is about partnering residential landlords and their tenants to achieve a long term, profitable outcome for all.

By offering a range of innovative services, fair prices, a professional skill-set, honesty, integrity and a ‘couldn’t care more’ attitude, landlords and tenants will look to retain Letability to manage their property needs both now, and into the future.

If you care about the property you own, then you will certainly care about who manages it. 

Great landlords want great tenants. Great tenants want great landlords. And at Letability, we’ll work our little socks off to make sure it happens for you.

You have our word!

The Future Is Here


The Next Step....

If, after taking a look around our website, you like the look of Letability, like its ideas and like its values, then hopefully only one question still remains:

‘Can Letability really deliver?’

Of course, we would answer a big ‘YES’ to that one wouldn’t we? And you wouldn’t expect anything different would you?

But we all know that the proof of the pudding – as the saying goes – is in the eating. 

So why not have a chat over a cuppa (it’s on us!) and let’s get to know each other. You’ll find us refreshingly open and pleasingly different – committed to ensuring that for you, the search really is over.

To get in touch, either call 02920 099780, send an email to [email protected] or complete our contact form

We look forward to hearing from you.