Letability complies with the TPO Code of Practice.
Letability is a member of the ARLA Propertymark Client Money Protection Scheme. A booklet that gives more detail is available here. You will find our current CPM Certificate here and the prescribed Accounting Rules here.
ARLA Guide to Deposit Replacement Schemes – what are they and a comparison of providers.
We are registered with the Information Commissioners Office (ICO) and you can find our current Registration Certificate here.
Our Complaints Procedure – just in case!
If you’re interested, some science behind the way we approach ‘How to be a Revolutionary’ – the Letability kind that is!
Deposit Replacement appears to be a hot topic since the Tenant Fee Ban. The BBC issued an interesting article which shows that, for some letting agents at least, old habits die hard. At Letability, we offer a Deposit Replacement Scheme through Reposit and we try to ease the burden for our tenants by refunding most – if not all – of the referral fee that we receive.
A little bit of fun! What do you think are the least trusted – and most trusted – professions in the UK?
On 7th October 2020, Wales Government introduced a new scheme to help Tenants who are in arrears due to Covid-19. Read the article in Letting Agent Today and take a look at our list of FAQs here. Information on how to apply can be found in Section 11 on Page 4.