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What Makes us Revolutionary?

At Letability, we’ve set out to be the best Letting Agency that we can – the sort that you’d be proud to take home to Mum.

But we wanted to go further – much further.

We wanted to do the things – those little extra touches – that you’d notice and make you proud to have chosen Letability as your letting agency.

So here are Seven Revolutionary Benefits you’ll only get when you partner with Letability. 

Some big, some small. But all designed to make our partnership just that little bit more rewarding.

Enjoy! 


What Makes us Revolutionary?

At Letability, we’ve set out to be the best Letting Agency that we can – the sort that you’d be proud to take home to Mum.

But we wanted to go further – much further.

We wanted to do the things – those little extra touches – that you’d notice and make you proud to have chosen Letability as your letting agency.

So here are Seven Revolutionary Benefits you’ll only get when you partner with Letability. 

Some big, some small. But all designed to make our partnership just that little bit more rewarding.

Enjoy! 

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1. Revolutionary Scheme

They say you should keep the best till last but we are so excited about this one we just have to tell you now.

Quite simply, it’s Revolutionary!

We’ve said on many of occasions that we partner with both our landlords and our tenants. So, as a partner, we believe you should share in our success too – and that’s what the Revolutionary Scheme is all about. 

The scheme is free to join and you’ll become a member when you ask us to manage your property. Then, each year, you’ll get to share in the success of Letability. 

Think of it as a dividend if you like. You are investing in us – by giving us your business – so we are sharing our success with you.

And it’s quite a simple scheme too! In May each year, we will allocate 50% of our previous years’ distributable profit (after any losses) to our landlords. And the longer you stay with us, the greater your share will be.

So not only do you enjoy fair ‘flat fee’ pricing at the outset, you’ll get to share in our success as well!

The full rules of the Revolutionary Scheme are included in Appendix D of the Management Agreement but click here if you want to read them now. 

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2. Flat 'fixed fee' pricing

At Letability, we really dislike unfairness. And we think the ‘percentage fee’ model used by other letting agents is unfair. Why should the fees you pay depend on the rent you achieve?

So, at Letability, our fees are based on our costs plus a mark-up for our profit. That way, you’ll know exactly what you are paying from the outset.

What’s more, we include as many costs as we possibly can within our Set-Up and Management Fees. That means you won’t be constantly surprised by charges for this, that and the other.

Our Fee Schedule can be found here but be warned, there’s not a lot in it!

And if you’re eager to find out what our Set-Up and Management Fee will be for your property, take a look at our interactive calculator. You’ll see that our fees are based on the work involved – not some arbitrary percentage plucked out of thin air!

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3. Spread the Cost

Because most of the expenses you’re likely to incur during a tenancy are included in our Set-Up Fee, it’s one less thing for you to worry about. And if you choose to include optional items – such as Rent Guarantee Insurance or a Gas Safety check – we’ll add them to your Monthly Management Fee as well so you can spread the cost over the tenancy term. All this means fewer invoices and fewer invoices means less work and that, ultimately, keeps both our costs down.
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4. Referral Fees are Yours

If we make a referral of business for you, any referral fee we receive – less any specific costs we may have incurred – will be passed directly to you or you can donate them to our chosen charity – Shelter – it’s entirely up to you.

At Letability we don’t rely on sneaky referral fees to boost our profits. 

So when you ask for our advice, it will always be impartial.

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5. Enhanced Rent Guarantee

If you choose to take Rent Guarantee Insurance and Legal Expenses cover – which we would always encourage – aside from everything you would usually expect under the policy, you get a little more with Letability.

While having insurance means your rent is guaranteed*, you won’t get it paid immediately and that could hurt your cashflow. We understand this so if you have taken out insurance and your rent is ever more than two weeks overdue*, we’ll pay you your rent and wait to claim it at a later stage – either from the tenant or from the insurance company.

This means no matter what the reason – whether your tenant has merely forgotten to pay or it’s more serious – you can be certain you’ll receive your rent each month.

And in case you’re wondering, the price we charge you for the insurance is the price we pay – there is no mark-up or hidden profit. 

*subject to compliance with the terms of the insurance policy.

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6. Additional Compensation in the event of Damage

At Letability, we check our tenants to ensure Letability tenants are the greatest.

But on rare occasions – no matter how hard we try – you may get a situation where a tenant damages your property to the extent that the cost of repair is greater than the amount recoverable from the Deposit they’ve paid.

Of course, this is why you have Landlord Insurance but it still means you’ll have to pay the excess. And it’s also inconvenient.

At Letability, we have looked to see how we might ‘lessen the blow’ if something like this happens to you and have come up with the following:

If you experience damage to your property which means you have to claim the cost of repair from your Insurance Company, we’ll help you by waiving our Monthly Management Fee for 12 chargeable months.

And we aren’t tying this offer up in lots of terms and conditions either! As long as you insure your property, look after it during the tenancy and deal with any maintenance issues promptly, we will waive our fee*.

*We may request evidence of the claim you make against your insurance policy.

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7. Our Set-Up fee reduces over time

Have you seen those adverts where new customers get a much better deal than those who have been with the company for years? Of course you have.

And it isn’t fair, is it?

At Letability, we calculate our fees using a ‘cost-plus’ pricing model. 

It’s quite simple really. 

We work out our costs, add a profit margin and that is what we charge you.  

For us, the overall cost of dealing with an existing customer is much lower than the cost of dealing with a new one – so we pass those savings on to you. 

By reducing our Set-Up Fee, you benefit. But so do we.

And we think that’s fair!

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Still have questions?  Our FAQs section has a lot of answers but if you are still stuck, get in touch and we’ll get straight back to you.

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